All Systems Operational

About This Site

Current ThriveCart status, down-time and outages

Thrivecart Operational
90 days ago
99.6 % uptime
Today
Webhooks, Integrations & API Operational
90 days ago
99.59 % uptime
Today
Account Login & Dashboard Operational
90 days ago
99.6 % uptime
Today
Checkouts & Payment Processing Operational
90 days ago
99.6 % uptime
Today
Cart Pages & Sales Pages Operational
90 days ago
99.6 % uptime
Today
Learn Operational
90 days ago
99.6 % uptime
Today
Orders, Subscriptions & Fulfilment Operational
90 days ago
100.0 % uptime
Today
Affiliate Tracking Operational
90 days ago
100.0 % uptime
Today
Emails & Notifications Operational
90 days ago
100.0 % uptime
Today
ThriveAcademy Operational
90 days ago
100.0 % uptime
Today
Login & Access Operational
90 days ago
100.0 % uptime
Today
Student Course Access Operational
90 days ago
100.0 % uptime
Today
Creator/Admin Area Operational
90 days ago
100.0 % uptime
Today
Purchases, Enrolments & Access Delivery Operational
90 days ago
100.0 % uptime
Today
Media & Delivery (Videos, Downloads & Lesson Content) Operational
90 days ago
100.0 % uptime
Today
Emails & Notifications Operational
90 days ago
100.0 % uptime
Today
ThriveCart Integration Operational
90 days ago
100.0 % uptime
Today
Third-party Services / Dependencies Operational
90 days ago
100.0 % uptime
Today
Stripe API Operational
90 days ago
100.0 % uptime
Today
Paypal Operational
90 days ago
100.0 % uptime
Today
Authorize.net Operational
90 days ago
100.0 % uptime
Today
ThrivePay Installments Operational
90 days ago
100.0 % uptime
Today
Postmark (Email Delivery) Operational
90 days ago
100.0 % uptime
Today
Bunny.net - (Media & File Delivery - ThriveAcademy) Operational
90 days ago
100.0 % uptime
Today
AWS Infrastructure Operational
90 days ago
99.97 % uptime
Today
AWS Database Storage Operational
90 days ago
100.0 % uptime
Today
AWS Compute Operational
90 days ago
100.0 % uptime
Today
AWS Network Operational
90 days ago
100.0 % uptime
Today
AWS apigateway-us-east-1 Operational
90 days ago
100.0 % uptime
Today
AWS appconfig-us-east-1 Operational
90 days ago
100.0 % uptime
Today
AWS autoscaling-us-east-1 Operational
90 days ago
100.0 % uptime
Today
AWS cloudwatch-us-east-1 Operational
90 days ago
100.0 % uptime
Today
AWS ec2-us-east-1 Operational
90 days ago
100.0 % uptime
Today
AWS ecr-us-east-1 Operational
90 days ago
100.0 % uptime
Today
AWS elasticache-us-east-1 Operational
90 days ago
100.0 % uptime
Today
AWS elasticache-us-east-1 Operational
90 days ago
100.0 % uptime
Today
AWS elb-us-east-1 Operational
90 days ago
100.0 % uptime
Today
AWS fargate-us-east-1 Operational
90 days ago
100.0 % uptime
Today
AWS kinesis-us-east-1 Operational
90 days ago
100.0 % uptime
Today
AWS rds-us-east-1 Operational
90 days ago
99.6 % uptime
Today
AWS ses-us-east-1 Operational
90 days ago
100.0 % uptime
Today
AWS sns-us-east-1 Operational
90 days ago
100.0 % uptime
Today
AWS sqs-us-east-1 Operational
90 days ago
100.0 % uptime
Today
AWS sso-us-east-1 Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jul 8, 2026

No incidents reported today.

Jul 7, 2026

No incidents reported.

Jul 6, 2026
Resolved - This incident has been resolved.
Jul 6, 21:33 UTC
Investigating - Sales pages and checkouts are affected, we are currently investigating this issue.
Jul 6, 21:00 UTC
Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

Jul 3, 2026
Resolved - All systems are now operational. You may experience degraded performance in the next 15 minutes maximum as the system is backfilling data.

We apologise for the disruption and appreciate your patience.

Jul 3, 18:29 UTC
Update - We are still continuing to monitor the situation. Our checkout service remains unavailable while we wait for the database backup/restore process to complete.

Current status: Upgrade still in progress

We appreciate your patience and will post another update as soon as the backup finishes and we begin restoring service. We apologize for the extended downtime.

Jul 3, 13:46 UTC
Update - We are continuing to monitor the situation. Our checkout service remains unavailable while we wait for the database backup/restore process to complete.

Current status: Upgrade still in progress

We appreciate your patience and will post another update as soon as the backup finishes and we begin restoring service. We apologize for the extended downtime.

Jul 3, 12:29 UTC
Monitoring - We have received confirmation from AWS Support regarding the cause and estimated resolution of this incident.

Root cause confirmed: AWS performed an automatic mandatory upgrade of our primary production database.

Estimated resolution: AWS estimates the total upgrade duration to be approximately 3 hours from the start time of 08:42 UTC, placing the projected completion at ~11:43 UTC. Please note this is an estimate and actual completion may vary.

What to expect: Once the upgrade completes, the database will become available automatically and normal service will resume. Our team will confirm and update this page immediately.

We apologise for the disruption and appreciate your patience.

Jul 3, 11:01 UTC
Investigating - We have received confirmation from AWS Support regarding the cause and estimated resolution of this incident.

Root cause confirmed: AWS performed an automatic mandatory upgrade of our primary production database.

Estimated resolution: AWS estimates the total upgrade duration to be approximately 3 hours from the start time of 08:42 UTC, placing the projected completion at ~11:43 UTC. Please note this is an estimate and actual completion may vary.

What to expect: Once the upgrade completes, the database will become available automatically and normal service will resume. Our team will confirm and update this page immediately.

We apologise for the disruption and appreciate your patience.

Jul 3, 11:00 UTC
Monitoring - Awaiting confirmation from AWS that the database upgrade has completed
Jul 3, 09:45 UTC
Identified - ThriveCart experienced a service disruption affecting checkout and user login. Customers and vendors encountered 504 Gateway Timeout errors and were unable to access the platform.

Root cause

The outage was triggered by an unscheduled database upgrade performed by AWS on our primary production database, upgrading MariaDB minor version. This upgrade occurred without prior notification and despite auto minor version upgrades being disabled on the instance.

The database upgrade requires downtime and does not provide a progress indicator, limiting our ability to give a precise recovery ETA.

Jul 3, 08:45 UTC
Jul 2, 2026

No incidents reported.

Jul 1, 2026

No incidents reported.

Jun 30, 2026

No incidents reported.

Jun 29, 2026

No incidents reported.

Jun 28, 2026

No incidents reported.

Jun 27, 2026

No incidents reported.

Jun 26, 2026

No incidents reported.

Jun 25, 2026

No incidents reported.

Jun 24, 2026

No incidents reported.